Q: Can you reproduce a product I’m currently manufacturing elsewhere?
A: Yes, our formulation chemists can reverse-engineer your product using a sample and its ingredient list.
Q: What is the minimum order quantity?
A: We can fill as few as 1,000 units, with some products requiring a minimum of 500 units. Volume discounts are available.
Q: Do you offer volume discounts?
A: Yes, discounts are available for orders of 3,000, 5,000, 10,000, 25,000, 50,000, and 100,000 units.
Q: What types of cosmetic products do you manufacture?
A: We specialize in hair care products, including shampoos, conditioners, treatments, hair color, styling products, and waving/straightening solutions.
Q: How long does it take to receive custom formulation samples?
A: Typically, samples are ready within 3–7 days, with an additional 3–7 days for delivery.
Q: How long does the process take from R&D to final product delivery?
A: It usually takes about 2 months for one or two products with simple formulations and stock packaging. Re-orders typically take 5–6 weeks.
Q: Which INCOTERMS apply to orders?
A: For orders over USD 20,000, FOB terms apply; for smaller orders, EXW terms apply. Other terms can be negotiated.
Q: Do you manufacture OTC (Over-The-Counter) products?
A: Yes, we produce OTC products such as hair regrowth and anti-dandruff shampoos.
Q: What is the shelf life of the finished products?
A: Most products are guaranteed for 3 years, with some lasting 4–5 years. Hair color creams are guaranteed for 5 years.
Q: Are the formulas created for me exclusive?
A: Yes, all formulas are custom-made and exclusive to you.
Q: Do you offer volume discounts?
A: Yes, discounts are available for orders of 3,000, 5,000, 10,000, 25,000, 50,000, and 100,000 units.
Q: Do you provide fulfillment services?
A: We can handle packing and shipping needs. For specialized requests, a fulfillment center may be required.